The Little Bear Family comply with all laws concerning the use, storage and protection of your data. This includes the GDPR – General Data Protection Regulation.
The information you provide us on our website, is used only by The Little Bear Family and by Price Davis Accountancy Ltd – who does all the books for The Little Bear Family.
Your personal information will never be passed on to any third-party companies unless necessary consent has been provided.
Processing of your personal information (for example, any information which allow your identification through reasonable means) is necessary for us to provide you with our services, to protect our legitimate interests and for compliance with legal and financial regularity obligation.
When you use The Little Bear Family website, you consent to the collection, storage, use and disclosure of your personal information as described above.
We may use pictures of your little ones or yourself on our website or social media platforms. Consent will always be required.
Returns and Changes
Unfortunately, we do not accept any returns on orders. Every order is handmade and personalised to meet that individual person’s requirement.
If we are at fault please do pop us an email at: firstname.lastname@example.org and we can work together to resolve the issue.
I’m afraid we can’t make any changes to your orders once they have been placed, this goes from email changes to size changes.
Please make sure you are submitting all the correct information before placing your order.
We advise that all items are washed inside out and on a 30-degree wash.
We do not advise tumble drying at all.
When ironing, iron inside out on a low heat.
Please do bare in mind, that the little bear family use 2 different types of suppliers.
We use 1 supplier solely for adults but mix the other supplier for all kids items. I will always try to buy the same item from the same supplier each time (for example I plain black t-shirts from just 1) However if that supplier does run out of stock, it does mean I will go to the other one. Sometimes this does then reflect on slight colour changes and size differences. But as always I try to keep this to a minimum.
When ordering items for adults and kids to match, please keep in mind that colours may vary slightly. We try to match colours as closely as possible but it may not always be the exact same